Car Rental COVID-19 FAQs
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
Advance Check-In is now available at 100+ U.S locations so you will not need to stop at the rental counter.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Renting a Car at Kahului Airport (OGG)
Information for Renting a Car at Kahului Airport
Enterprise Rent-A-Car offers a wide selection of rental cars at Kahului Airport located a short 5 minute drive from the Kahului city center.
Instructions for Finding the Branch
This car rental location is located in a slightly different area from other car rental agencies. Please follow the Enterprise signs for directions for customers arriving at Kahului airport.
Top Activities in Maui
Enjoy world-class snorkeling, often times right off the shore, as well as whale watching tours, world famous Hawaii surfing, as well as one of many top notch golf courses available on the island.
How Far is Kahului to Hana?
The scenic Road to Hana is approximately 2-3 hours away from Kahului. Please be aware that this road has hundreds of sharp turns, one lane bridges, and ever-changing weather conditions. Please allow an entire day for this trip to ensure you are back to Kahului during in daylight. There's also a small lodge in Hana which is available for visitors who would like to split the trip over 2 days.
Why Rent a Car in Maui?
There is no better to see the island than by car. Majority of destinations are located within several hours of Kahului and can make for great day trips. Be sure to explore beaches in the Makena area and the quaint town of Lahaina on the Western side of the island.
How Long is the Drive to Haleakala?
Please allow at least 1.5 hours for the drive to the summit of Haleakala. We highly suggest for customers to make car rental reservations well in advance of their trip to Haleakala.
Although not quite as long as the Road to Hana, this trip also has quite a few sharp turns along the way. Weather conditions at the summit are quite different than Kahului, with temperatures often times dipping into the 30s. Thinking of going up to see the sunrise? Be sure to arrive at least 20-30 minutes early to ensure a good parking and viewing spot.